Betting Ta Magana: BetCris da ChatBet Sun Sauya Hulɗar Masu Wasa

Masana'antar yin fare ta kan layi tana ci gaba da neman sabbin hanyoyi don isa da kuma kula da 'yan wasa. Tsawon shekaru, an mayar da hankali kan inganta tsarin da ake da su: gidajen yanar gizo masu kyau, aikace-aikacen sauri, ƙananan dannawa. Duk da haka, gogewar asali ta kasance kusan iri ɗaya. Har yanzu 'yan wasan suna buƙatar su kewayawa da kansu, zaɓi kasuwanni, kuma suyi aiki ta hanyar ƙara rikitarwa tsarin yin fare. Wani mai samarwa a Latin America yanzu yana ɗaukar sabon tsarin.

BetCris, babban mai aikin yin fare a wasanni a Latin America, ya yi haɗin gwiwa da ChatBet don ƙaddamar da gogewar yin fare ta magana akan WhatsApp. Wannan sabon fasaha, wanda aka haɗa ta hanyar dandalin Plannatech, yana ba abokan ciniki damar neman bayanan kasuwa, yin tambayoyi, karɓar shawarwari na sirri, da yin fare ta hanyar rubutu ko saƙonnin murya. Wannan ya fi sauran sabon tsari. Zai iya canza yadda masu gudanar da caca ke samowa, fahimta, da kuma kula da abokan cinikinsu na dogon lokaci.

Lambobi da bayanai

BetCris tana amfani da WhatsApp, sabis ɗin aika saƙo wanda ke taka muhimmiyar rawa a sadarwar yau da kullun a duk faɗin Latin America. An haɓaka dandalin musamman don masu magana da Mutanen Espanya, tare da ƙwararru masu magana da Mutanen Espanya na asali da ƙungiyoyin samfura suna haɗin gwiwa. Waɗannan ƙungiyoyin sun fahimci al'adun kwallon kafa na yanki, harsunan ban dariya, taƙaitawa, da kuma yaren masu amfani na yau da kullun. Ko abokan ciniki suna rubutawa a hukumance, sun haɗa Ingilishi da Mutanen Espanya, ko kuma sun aika bayanan murya yayin wasannin kai tsaye, an tsara dandalin don fahimtar niyyar yin fare kamar yadda abokan ciniki ke bayyana ta a zahiri.

Hazel Zuñiga Gutierrez, Babban Supervisor na Automation a Betcris, ta jaddada cewa ƙaddamarwa ta wuce saƙon yin fare kawai. Ta bayyana sabon fasaha a matsayin wani babban canji a dangantakar abokin ciniki:

“Mafi ban sha'awa game da wannan ƙaddamarwa ba shine abokan ciniki za su iya yin fare ta WhatsApp ba. Abin da muke yi shi ne ƙirƙirar daban-daban dangantaka da 'yan wasanmu. Abokan ciniki ba sa son yin fare kawai. Suna son yin tambayoyi, kwatanta ra'ayoyi, fahimtar kasuwanni da kuma yin magana game da wasanni. Ta hanyar ba su gogewar magana, muna ƙirƙirar daraja kafin, yayin, da kuma bayan kowane fare.” - Hazel Zuñiga Gutierrez, Babban Supervisor na Automation a Betcris

Sean Hulse, Shugaban Samfura a Plannatech, abokin fasaha a bayan ƙaddamarwa, ya jaddada sauƙin haɗawa. An tsara tsarin sadarwa na magana don aiki tare da dandalin BetCris da ake da shi maimakon maye gurbinsa. Halin wucin gadi yana ƙara zama mahimmanci a cikin iGaming. Kwarewar dandalin zuwa sababbin samfura yana da mahimmanci.

Tarihi

Na'urorin sadarwa na dijital na gargajiya suna auna halayyar. Danna yana nuna cewa abokin ciniki ya danna wani abu. Duk da haka, tattaunawa na iya bayyana ainihin niyyar da ke bayan hakan. Duk tambaya, duk buƙata, duk hulɗa suna ba da bayanan sirri masu mahimmanci game da abin da abokan ciniki ke tunani kafin su yi fare. “Su waye zan goya jibi?”, “Ba ni wani abu game da Liga MX,” ko “Ina son yin fare mai kasada kadai yau” misalai ne na irin waɗannan siginalli. Waɗannan siginalli suna da mahimmanci don ingantacciyar shawarwari, tallace-tallace na sirri, da kuma ƙarin keɓance gogewar abokin ciniki.

Yayin da masu lura da raguwa na ɓangare na uku ke bace kuma masu gudanarwa suna taɗawa kan bayanan su, tsarin sadarwa na magana na iya bayar da fa'idodi marasa daraja. Suna taimakawa wajen fahimtar dalilin da yasa abokan ciniki ke yin halayya kamar yadda suke yi, sabanin kawai yin rikodin dannawa. Don haka, mai samar da fare wasanni yana zama abokin wasanni na dijital, ana amfani da shi a duk rana. Wannan yana haifar da dogon lokaci da kuma yuwuwar manyan fare a kan lokaci. Josh Swerdlow, abokin kafa kuma Shugaba na ChatBet, yana ganin wannan shine makomar:

“Tsawon shekaru, masu gudanarwa sun inganta dannawa, hanyoyin haɗin gwiwa, da kuma tafiye-tafiyen canji. Mun yi imani da cewa babbar gasa ta gaba ba za a auna ta da dannawa ba, za a auna ta da tattaunawa.” - Josh Swerdlow, Abokin Kafa kuma Shugaba na ChatBet

Me yasa yake da mahimmanci ga 'yan wasan Jamus

Ga 'yan wasan Jamus da ke hulɗa da masu ba da lasisin caca ta kan layi na GGL, irin waɗannan sababbin fasahohi har yanzu labari ne mai nisa. Yarjejeniyar Gwamnatin Jiha ta Jamus kan Caca ta 2021 (GlüStV 2021) ta sanya tsauraran dokoki don gidajen caca na kan layi da kuma yin fare ta kan layi. Waɗannan dokokin galibi suna hidima ga kare 'yan wasa. Sun haɗa da iyakacin fare na Yuro 1 kowane juzu'i akan injunan ramummuka na kan layi da kuma iyakacin ajiya na wata na Yuro 1,000, wanda tsarin sa ido na tsakiya LUGAS ke sarrafawa. Ko da kuwa ra'ayin gogewar yin fare ta magana yana da ban sha'awa, kariyar bayanai da kuma hana jarabar caca sune manyan fifiko a Jamus. masu ba da sabis na Jamus suna mai da hankali kan bin ƙa'idodi masu tsauri. Sabbin fasahohi dole ne suyi la'akari da waɗannan manyan hanyoyin kariya. Yanzu, karɓar samfurori kamar yin fare ta WhatsApp, inda sarrafa iyakokin ajiya ko hutun wasa zai iya zama mai rikitarwa, ba zai yiwu ba.

Abin da yake nufi ga gidajen caca masu lasisin GGL

Ga gidajen caca na kan layi masu lasisin Jamus daga Hukumar Haɗin Gwiwa ta Jihohi (GGL), wannan yana nufin farko duba tsarin kirkire-kirkire. GlüStV 2021 ta ƙirƙiri tsarin doka wanda ba a tsara shi ba don irin waɗannan nau'ikan hulɗa kai tsaye, na sirri. Bukatun don ganowa abokin ciniki, iyakokin ajiya, da kuma tilas maɓallan tsufa ko hutun wasa suna da mahimmanci. Tsarin sadarwa na magana zai buƙaci haɗa waɗannan ayyuka cikin sauƙi da rashin ɓata rai. A lokaci guda, irin waɗannan ci gaba suna nuna yadda sadarwar abokin ciniki ke canzawa. Sadarwa ta sirri da kai tsaye ta hanyar sabis na aika saƙo na iya ƙarfafa aminci ga abokin ciniki. Koyaya, idan bai dace da ƙa'idodin Jamus masu tsauri ba, zai zama marar amfani ga gidajen caca masu lasisin GGL. Database na LUGAS yana taka muhimmiyar rawa a sa ido kan halayyar 'yan wasa da kuma ajiya kuma dole ne a koyaushe a haɗa shi cikin sabbin kirkire-kirkire. A wannan lokacin ne kawai za a iya magance kare matasa da 'yan wasa gaba ɗaya.